Comments on: How to delete cleaned contacts in Mailchimp

By: Eb Gargano

Eb Gargano — Tue, 19 Mar 2024 08:32:27 +0000

In reply to keri. It's still there (I've just double checked!) You need to use the data management tool under 'manage contacts', as per the instructions above. Then you will then be given the option to delete permanently. I think they make it really hard because once they're gone, they're gone for good. And in the past they had issues with people accidentally deleting the wrong contacts. I know of someone who accidentally deleted their entire list of 15,000 subscribers and because she had used delete, there was nothing Mailchimp could do about it!

By: keri

keri — Mon, 18 Mar 2024 17:33:57 +0000

Delete is nowhere to be found in mailchimp. Do I have to delete these individually now? They make this impossible for a reason. So frustrating.

By: Eb Gargano

Eb Gargano — Thu, 22 Feb 2024 08:28:39 +0000

In reply to Sue. Great to hear! You are very welcome :-D

By: Sue

Sue — Wed, 21 Feb 2024 16:51:54 +0000

Thank you! I was updating our mailing list and had clicked all over the shop trying to delete cleaned contacts. A quick google led me here and I sorted it within a couple of minutes. Love a good, clear explanation in laymen terms 🙂

By: Eb Gargano

Eb Gargano — Mon, 27 Feb 2023 11:10:17 +0000

In reply to Veronica Jerling. You're welcome!

By: Veronica Jerling

Veronica Jerling — Mon, 27 Feb 2023 10:32:08 +0000

Brilliant! Thank you!

By: Eb Gargano

Eb Gargano — Wed, 02 Nov 2022 08:31:37 +0000

In reply to Magie B.

Hmm – I guess that’s possible. Unfortunately, I don’t have a free account to check. Just a couple of things to double check on your end, though… firstly, have you selected any contacts, by putting a tick / check mark in the box next to their email address? The Permanently Delete option only appears after you have selected at least one contact. And the second thing to check is are you looking in the right place? The Permanently Delete option appears in the top right hand corner. Hope that helps. Eb 🙂

By: Magie B

Magie B — Tue, 01 Nov 2022 18:31:04 +0000

In reply to Eb Gargano. Maybe these steps are only available in the paid version of MailChimp and not the "free version? I don't have this option to delete either, even after previewing the segment in Data Management

By: Eb Gargano

Eb Gargano — Tue, 05 Jul 2022 13:44:44 +0000

In reply to Donald Patti. Thanks! So glad you found my article so useful :-D

By: Donald Patti

Donald Patti — Tue, 05 Jul 2022 13:38:03 +0000

Thanks for this article. Mailchimp does a really poor job with their data management UI and their support articles are even worse. This short article told me how to do it in a few minutes.